Account Credit/Refund Policy

Class/Activity Account Credit Policy

There are no refunds for any class, program, activity, or excursion. The City of Menifee Community Services Department is happy to provide credits to your DaySmart account to utilize for a different activity. Participants may request an account credit when notice is given to the Community Services Department at least five (5) business days prior to the first scheduled class of the activity session. Transfers may be granted if notified prior to the first day of class. Account credits do not expire and can be applied toward any CSD class, program, activity, excursion and/or facility reservation.  All credits are issued to the City of Menifee DaySmart account. The City of Menifee reserves the right to deny any request for refund or credit.

Cancelled Class/Activity - For classes cancelled at the request of the instructor, or those cancelled due to weather, it is the instructor’s responsibility to offer a make-up class for participants.

An account credit can by requested via phone, email, or in-person:

Community Services Department

In-Person: 29995 Evans Road, Menifee CA 92586

Phone: 951-723-3880